E-Commerce In-Store Shopper Lead Job at Heinen's Grocery Store, Aurora, OH

d3JmT1QwcUpxUmQ3dVdEaityc2EwZTY0VXc9PQ==
  • Heinen's Grocery Store
  • Aurora, OH

Job Description

Job Description

Job Description

Company Overview:

Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. Heinen’s has now welcomed the fourth generation of owners into the company, which operates 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one food production plant, and a corporate office (all located in Warrensville Heights, Ohio). Culturally, we are an associate-first company that emphasizes quality of life for every associate within the organization. We offer this through a competitive compensation package, professional development and leadership opportunities, paid time off, and balanced work schedules.

Job Summary:

The eCommerce Fulfillment Supervisor is responsible for ensuring customer orders are filled accurately, and with high-quality, safe products. These individuals manage the workflow of fellow fulfillment specialists to ensure orders are ready for pick-up or delivery in a timely manner.

Responsibilities:

  • Prioritize and supervise daily workflow of in-store fulfillment teams.
  • Ensure customer orders are filled accurately and efficiently within expected timelines.
  • Resolve customer issues fairly, equitably and in a timely manner.
  • Assist with weekly scheduling of in-store fulfillment teams.
  • Provide on-going training and support for fellow team members.
  • Communicate all department standards, policies, and procedures to all fulfillment associates.

Qualifications:

  • Minimum 1 year experience in a supervisory role.
  • Must possess previous experience in a customer oriented industry.
  • Must possess High school diploma or equivalent.
  • Ability to work in a fast-paced environment.
  • Possess a continuous improvement mindset, with a focus on innovation.
  • Possess excellent written and verbal communication skills.
  • Ability to balance multiple tasks and timelines simultaneously to meet required deadlines.
  • Excellent time management and organization skills.
  • Possess a high degree of accuracy and attention to detail.
  • Possess computer and smart phone skills (Android). Must be familiar with Google Docs, proficient with email, and the ability to learn computer-based systems.
  • Be production driven with the ability to work continuously on repetitive tasks, while standing.
  • Possess the ability to lift and/or move up to 50 lbs.
  • Must be willing to work a flexible schedule to include weekend and evening hours.
  • Interviewing experience a plus.

Heinen’s, Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.

Job Tags

Work at office, Local area, Flexible hours, Afternoon shift,

Similar Jobs

The Adecco Group

Customer Support Specialist Job at The Adecco Group

 ...Inside Sales Executive/Customer Support Location: Hybrid Work from Home & Worcester, MA Office Salary- $38,500-$49,000 plus...  ...wholesale distribution or product-based industries ~ For immediate consideration please send a copy of your updated resume to our... 

Lifepoint Rehabilitation

Occupational Therapist Assistant (COTA) PRN, Acute Rehabilitation Job at Lifepoint Rehabilitation

 ...Mosaic Life Care St Joseph Medical Center Position: Certified Occupational Therapist Assistant (COTA) Shift: PRN Days Schedule:...  ...provides Inpatient Rehabilitation/Post-Acute Care in St. Joseph, MO. Therapy plays a very important role in recovery from a life-altering... 

Ready Made Staffing

Spanish interpreter - in person Job at Ready Made Staffing

 ...: We are seeking a skilled and experienced Spanish Freelance Interpreter to join our team, specializing in providing language services...  ...Description Ready Made Language Resources is an interpreting and translation service provider. Company Description Ready Made... 

Staffing Solution Group

Personal Assistant Job at Staffing Solution Group

About the job Personal Assistant Job Brief: We are looking for a versatile and organized Personal Assistant to perform support and administrative duties. This role requires you to schedule meetings, take notes, handle correspondence for management, among other... 

Direct Jobs

Medical Instrument Technician (Anesthesia) Job at Direct Jobs

OverviewThe Medical Instrument Technician (Anesthesia) will perform administrative - technical and clinical work to support the Anesthesia and Perioperative Technology program segment of the Anesthesiology Service at the San Francisco VA Medical Center.Qualifications...