Work from Home: Customer Service Representative (Healthcare) Job at Sagility LLC, United States

enJITlFrbUtweFY4dVdUdi83Z1gxdWV6
  • Sagility LLC
  • United States

Job Description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Work from Home: Customer Service Representative (Healthcare)

Job Description:

Elevate Your Career with Sagility
Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients.

Become Part of a Team That S.O.A.R,s!
  • S Spark Curiosity
  • O One Team, One Direction
  • A Action for Results
  • R Right by Right Purpose
We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate

human connection that makes our service exceptional.

Benefits You Will Enjoy:
  • Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour).
  • Performance-based incentives.
  • Paid training in a cutting-edge virtual training environment.
  • Comprehensive health coverage (available after 90 days).
  • Employee wellness and engagement programs.
  • Career advancement opportunities: 90% of our leaders started as Customer Service Representatives.
Your Role:
  • Handle incoming calls promptly and professionally.
  • Research and provide effective resolutions to customer inquiries.
  • Accurately document call details.
  • Communicate empathetically and diplomatically with clear, professional articulation.
  • Meet team goals for quality and customer satisfaction daily.
What You Bring to the Table:
  • Commitment to excellence and a positive attitude.
  • Strong communication and interpersonal skills.
  • Comfort in a fast-paced, team-oriented environment.
  • Proficiency in navigating computer applications.
  • Desire to exceed customer expectations and grow professionally.
  • Previous healthcare experience is a plus.
  • At least 1 year of experience in a call center environment is required.
Job Requirements:
  • Must be 18 years or older.
  • High School Diploma or equivalent.
  • Minimum of 1 year at a single job, preferably in customer service.
  • Reliable attendance, with no absences in the first 90 days.
  • Typing at least 25 WPM.
  • Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download.
  • Secure, private work area at home.
  • Flexible availability, including weekends.
Additional Perks:
  • Daily Pay.
  • Medical, Dental, and Vision coverage.
  • Life Insurance.
  • Short-Term and Long-Term Disability options.
  • Flexible Spending Account (FSA).
  • Employee Assistance Program.
  • 401(k) with employer contribution.
  • Paid Time Off (PTO).
  • Tuition Reimbursement.

Take the first step toward a rewarding career.

Join Sagility today and make a difference!

Sagility is an Equal Opportunity Employer/Vet/Disability.

Location:

Work@Home Alabama (CST)United States of America

Job Tags

Daily paid, Temporary work, Remote work, Flexible hours,

Similar Jobs

Advanced Airborne Applicators

Helicopter Pilot at Advanced Airborne Applicators Job at Advanced Airborne Applicators

 ...Work setting Rural area Remote location Various locations Responsibilities Tasks Fly fixed wing aircrafts or helicopters Follow emergency procedures to compensate for equipment malfunction or failure Monitor operation of engine and aircraft systems... 

Intermountain Health

Data Science Intern Job at Intermountain Health

 ...Job Description:**Intermountain Health uses industry leading data science and artificial intelligence to deliver on its mission to "...  ...with the Enterprise AI Center of Enablement. This is a remote internship. Incumbent will work Monday-Friday, during regular business hours... 

Cella Inc

Content Writer (Remote) Job at Cella Inc

Location: Redmond, WashingtonJob Type: ContractCompensation Range: $35 - 40 per hourOur client is seeking a skilled Content Specialist to join their support team in creating high-quality self-service and training materials for players. In this role, youll develop and maintain... 

ZipRecruiter

Senior RF Engineer Job at ZipRecruiter

 ...Job DescriptionJob Description Job ID: TAP00057 Position: Senior RF Engineer Location: US Fort Meade, MD Category: Hardware Clearance Requirement: Active TS/SCI w/ full scope polygraph Education Requirement: Bachelors degree in Electrical or Computer... 

Sanford Health

Pharmacy Technician -Inpatient Job at Sanford Health

 ...29.00 Pay Info: Department Selling Points ND Certified Pharmacy Technicians - $5,000 bonus with 2-year work commitment! Job Summary...  ...Technician duties consist of assisting pharmacists in compounding, preparing and dispensing medical prescriptions to the public...