We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Job Description Job Description Job Summary: We are seeking a dedicated Pharmacy Assistant to join our team. The ideal candidate will assist pharmacists in preparing and distributing medications, maintaining patient records, and providing exceptional customer service...
...Start Your FedEx Delivery Career Today with S Pratt Corporation ! Join our team at S Pratt Corporation, a trusted FedEx Ground contractor... ...your career! Were urgently hiring Full-Time FedEx Delivery Driversno CDL required. Whether you're an experienced delivery driver...
...from a Building Maintenance Supervisor, performs a variety of cleaning, maintenance, and minor repair activities in tribally owned buildings... ...high school program in Building Maintenance or one of the construction trades may substitute for one year of the required experience....
...Chicago's Greatest Thin Crust Pizza' company built on family values, work ethic, and teamwork. At Rosati's, our passion runs deep for our food, our team members, and our customers. Authentic Italian food matched with authentic, genuine people is the Rosati recipe. Our aim...
...Job Description About the role: The Sportsbook Agents (Ticket Writers) play a critical role in delivering an outstanding customer experience at our sportsbook. You will process wagers, answer questions, and ensure compliance with all regulatory requirements....