UX Writer (English) Job at Brooksource, San Antonio, TX

ekxmT1RVaU1yQlYrdjJ2ay83d1cwdWU1WEE9PQ==
  • Brooksource
  • San Antonio, TX

Job Description

UX Writer

12-month contract (extensions likely)

Hybrid, San Antonio, TX HQ (4 days/wk)

$45.00 -55.00/hour (D.O.E.)

A Fortune 100 insurance and banking organization is seeking a strategic, empathetic, and detail-oriented UX Writer to join the Experience Design team. In this role, you’ll shape content across digital experiences that support customers in understanding, selecting, and managing insurance policies. If you are seeking a collaborative, mission-driven company where you can work autonomously and support accessibility initiatives, keep reading and apply!

Responsibilities include (but are not limited to):

  • Write and edit user-focused content for insurance platforms (web and mobile), including microcopy, UI labels, error messages, help content, and transactional emails.
  • Collaborate with product designers using tools like Figma to ensure content is integrated seamlessly into designs.
  • Use Adobe Creative Suite to support content presentation needs, e.g., visual storytelling and documentation.
  • Ensure all content meets accessibility standards (WCAG) and contribute to an inclusive digital experience for all users.
  • Participate in usability testing and apply insights to improve clarity and usability of content.
  • Advocate for a consistent voice, tone, and terminology across all customer experiences.
  • Work closely with legal, compliance, and marketing teams to ensure content accuracy and alignment with regulatory standards.

Minimum Requirements:

  • Bachelor’s degree in English, Journalism, Communication, Human-Computer Interaction, or related field (or 4+ years of equivalent work experience).
  • 3+ years of experience in UX writing, content design, or technical writing in a digital product environment.
  • Proficiency with Figma and Adobe Creative Suite (Illustrator, InDesign, or XD).
  • Strong understanding of accessibility standards and best practices in digital content.
  • Portfolio of UX writing samples showcasing clear, concise, and user-centered content across platforms.

What’s in it for you…?

  • Join a mission-driven Fortune 100 insurance and financial organization dedicated to enhancing customer experience and better serving members.
  • Learn from industry experts and join the team owning experiences for an entire service.
  • Ultra-modern HQ with advanced amenities free to use onsite.
  • Enroll in comprehensive health benefits and weekly paychecks.

Job Tags

Contract work, Work experience placement,

Similar Jobs

Grade Potential Tutoring

West Side Tutors Needed - All Subjects Job at Grade Potential Tutoring

 ...About West Side families are in immediate need of part-time tutors for all subjects and grade levels. If you live anywhere in New York City, Long Island,...  ...few hours and clients as youd like. Some of our tutors work just a few hours per week, and some work nearly full... 

IT Avalon

Bank Business Controls Consultant Job at IT Avalon

 ...oversight of risk programs within First Line Risk Management function of the General Bank. This onsite role will partner closely with business leaders, operational teams, and control functions to ensure effective identification, assessment, mitigation, and reporting of... 

Elsdon Group

Customs Entry Writer Job at Elsdon Group

 ...Job Description Customs Entry Writer Boston (Office-Based) Location: Boston, MA | On-site | Full-time An international logistics and freight forwarding company is seeking a detail-oriented Customs Entry Writer to join their Boston office. This is a great... 

University Of California Irvine

Clinical Nurse IV (PICC) - PICC Team, Irvine - FT, Days Job at University Of California Irvine

 ...southeast Los Angeles County. To learn more about UCI Health, visit Your Role on the Team Position Summary: The PICC Line Nurse Provides PICC Line insertion to patients of all ages, following standard PICC Line procedures. Assists the Nurse Manager in... 

One Family Logistics and Delivery LLC

Cargo Delivery Driver Job at One Family Logistics and Delivery LLC

 ...Full-Time Delivery Associate Are you a highly motivated individual with a strong work ethic and a desire to succeed? Join our team...  ...and Benefits: * Starting Pay: $19.50 per hour * We provide: Van, gas, GPS, and uniform Job Description Job Responsibilities...