Job Description

Spa Manager Location: Birmingham, AL Cahaba Dermatology & Spa is a full-service medical office with extensive service offerings within the skin health field. Responsibilities Manage all scheduling for front desk staff, massage therapists, and estheticians Oversee the training of staff Order retail and professional product as needed; manage a current inventory on all products Create and aid in the implementation of sales goals for staff Oversee implementation of corporate protocols Field client concerns/comments as needed, and assist with front desk as needed Maintain communication with staff to ensure smooth-to-day operations of the spa Set retail and performance goals and follow through on implementation Other duties as assigned by ownership team Reward and discipline as needed Oversee performance of the team Help plan events and be extremely active on social media Maintain tight inventory Maintain spa brochures and pricing Conduct and organize regular training sessions for new procedures Participate in development and marketing of new procedures and treatments Oversee the cleanliness and organization of the spa Supervise spa packages, memberships, and maintain spa manual and update pricing regularly and Skills Bachelor's Degree or equivalent record of achievement At least 5 years in relevant management role Intimate knowledge of aesthetics and aesthetic industry Knowledge of lasers Share company's ideals of patient first, patient care Good organizational and analytical skills Possess a caring and sympathetic manner Ability to handle confidential and sensitive information Ability to communicate effectively on the telephone Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds Ability to work quickly and multi-task Ability to demonstrate sound judgment and decision making Ability to demonstrate quality customer service Knowledge of modern office equipment and procedures. Previous Electronic Medical Record experience preferred Strong verbal and written communication skills Attentiveness to detail Benefits Competitive compensation Medical, dental, and vision insurance Profit sharing Disability Paid vacation leave Paid sick leave Paid holiday Employee discounted rates on top-of-the-line dermatology, aesthetic treatments, and retail products Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing #J-18808-Ljbffr Cahaba Dermatology & Skin Health Center

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