Job Description

Job Description

Papa John’s – Restaurant Manager & Assistant Manager (Franchise Position)

Location: Rochester, NY Area

Employment Type: Full Time

Reports To: Franchise Owner / Area Manager

At Papa John’s, people are always our top priority — and that starts with our leaders.

We are currently hiring for Restaurant Manager and Assistant Manager positions to join our growing team in the Rochester area. Whether you’re an experienced manager or ready to take the next step in your leadership career, we have opportunities for both levels.

As part of our franchise team, you’ll play a key role in driving daily operations, ensuring excellent customer service, and developing team members. Our locally owned restaurants operate with hands-on leadership and flexibility — giving you real ownership of results and opportunities to grow quickly based on performance.

• Lead, coach, and motivate a team of 8–15 employees

• Ensure high-quality products and excellent customer service

• Manage labor, food, and supply costs within budget

• Oversee cash handling, deposits, and shift reports

• Maintain a clean, safe, and compliant restaurant environment

• Recruit, train, and develop new team members

• Manage scheduling and staffing coverage

• Execute Papa John’s operational standards and local health regulations

• Open and close the restaurant as scheduled

• Drive performance, sales, and team morale through leadership and accountability

• Must be 18 years or older

• Prior management or leadership experience (restaurant or retail preferred)

• Food service or quick-service restaurant experience a plus

• Reliable transportation and willingness to travel within the Rochester area

• Availability to work nights, weekends, and holidays

• Ability to work 40+ hours per week in a fast-paced environment

• Strong leadership, communication, and customer service skills

(Assistant Manager candidates should have some supervisory or shift lead experience; Manager candidates should have full restaurant or multi-shift leadership experience.)

We believe in rewarding hard work with real opportunity and stability.

Our franchise leaders enjoy:

• Monthly performance-based bonuses

• Health insurance (eligibility rules apply)

• 401(k) Retirement Plan (no employer match currently)

• Vacation hours / paid time off

• Employee discounts on meals and national retailers

• Career growth potential – we promote from within whenever possible

Papa John’s franchise teams operate with independence and local decision-making — not the red tape of corporate systems. You’ll get the best of both worlds: the structure of a proven national brand and the freedom to lead your store your way.

If you’re a hands-on leader who thrives in a fast-paced, team-oriented environment and takes pride in results, we want you on our team.

Papa John’s provides equal employment opportunities for all applicants and team members in accordance with New York, New Jersey, and federal law. We do not discriminate on the basis of race, color, religion, sex, age, marital status, civil partnership, national or ethnic origin, pregnancy, maternity, veteran status, uniformed service, disability, genetic information, sexual orientation, gender identity, gender reassignment, gender expression, or any other protected status under law.

Compensation details: 40000-60000 Yearly Salary

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