About the job Mail Services Associate About the Role:As a Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a building or campus.This job is part of the Office Operations function. The role provides office support to a client, business function, or individual contributor.What Youll Do:Audit delivered items against delivery invoices.Approve or reject deliveries based on inspections and check for contraband.Ensure all packages received and delivered arrive the same day or notify the consignee of next-day arrival.Deliver mail, packages, copy products, and stationery according to the daily schedule.Ensure all shipped packages are adequately protected.Process shipment requests with vendors and inform package owners of arrangements.Apply correct postage and required identification to outgoing mail and packages.Stock copy rooms and serve as the initial point of contact for copier fleet needs.Check and replenish mail and postage supplies daily.Answer standard inquiries or complaints from clients, co-workers, and supervisors.Analyze data to identify and solve complex problems, possibly recommending new techniques.Influence own team and other related teams.Suggest improvements to enhance efficiency.What Youll Need:High School Diploma or GED with 34 years of related experience.Ability to write routine reports and correspondence.A comprehensive understanding of processes, procedures, systems, and job-related concepts.Ability to communicate unusual or complex content in a logical and concise manner.In-depth knowledge of Microsoft Office products (e.g., Word, Excel, Outlook).Strong organizational skills with an inquisitive mindset.
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