Join to apply for the Lead Registration ED - Admitting role at Saint Mary of Nazareth Hospital 4 days ago Be among the first 25 applicants Join to apply for the Lead Registration ED - Admitting role at Saint Mary of Nazareth Hospital Overview Position: Lead Registration Department: Admitting- Emergency Department Schedule: Full-Time, Nights, 8-Hour Shifts Facility: Prime Healthcare – Saint Mary of Nazareth Hospital Location: Chicago, IL 60622 Responsibilities The Lead associate is responsible for ensuring a smooth patient flow, quality registration, maximum Point of Service patient collections, and outstanding customer service in his/her area of responsibility. The Lead associate coordinates break and lunch times to ensure coverage needs are met and applicable employees receive a lunch break, and assists Supervisor in managing fluctuations in volume by requesting reinforcements if volumes are high and flexing staff if volume is low to meet productivity expectations. The Lead associate is knowledgeable regarding all duties within the Department he/she leads and serves as a resource for other employees on policies/procedures. Under the Supervisor's direction, he/she takes the lead in assuring compliance and completion of all daily duties within the department. The Lead associate sets the example in exemplary customer service and overall conduct he/she relates well to patients, visitors, physicians, other departments, management, employees in own department, etc. Qualifications
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