Job Description
Essential Job Responsibilities
Outbound Calling (200–250 calls per week)
Make proactive outbound calls to build strong relationships, increase engagement, and drive sales.
Identify customer needs and deliver customized product recommendations.
Follow up on leads generated through various campaigns, events, and webinars to convert prospects into active accounts.
Customer Engagement
Serve as the primary point of contact for customers, providing exceptional service and fostering long-term partnerships.
Conduct regular check-ins to ensure satisfaction and identify opportunities for upselling and cross-selling.
Keep customers informed about new and ongoing products, services, and initiatives to maintain strong engagement.
Sales Support
Partner with the marketing team to execute targeted outreach campaigns.
Track call outcomes, customer feedback, and conversion rates using CRM tools.
Process product orders and provide administrative support to ensure efficient sales operations.
Construction Background
Construction Background
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