Job Description

About the job Entry Level Technical Data Entry Specialist - Remote

Arkestro is hiring for a Technical Data Entry Specialists to assist with a system conversion project.

What You'll Do:

Reach out to internal users to confirm current system setup and availability for new application installation
Use a remote desktop tool to sign in and download the new application on each user's device
Guide the user through entering their current login information to access the new application
Update documentation to ensure all users have been assisted

Skills / Experience You Will Need:

2+ years of Customer Service related experience
Technical savviness (but formal IT Support experience is NOT required)
Strong attention to detail
Ability to follow detailed process workflows

Primary Responsibilities

Responsible for processing all incoming medical and / or dental service documentation according to contract requirements and customer specifications.
Receive and thoroughly review documentation for errors, identify missing components and complete data entry
Ensure program policies and customer designated guidelines are adhered to while processing the documentation under time - sensitive deadlines
Receive service documentation, scan, enter data and attach to orders

Job Tags

Contract work, Remote work,

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