Job Description
Company Overview:
Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. Heinen’s has now welcomed the fourth generation of owners into the company, which operates 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one food production plant, and a corporate office (all located in Warrensville Heights, Ohio). Culturally, we are an associate-first company that emphasizes quality of life for every associate within the organization. We offer this through a competitive compensation package, professional development and leadership opportunities, paid time off, and balanced work schedules.
Job Summary:
The eCommerce Clerk serves as a personal shopper and point of contact to Heinen’s customers by selecting items and assembling online orders. They are responsible for ensuring all orders are picked accurately, properly packed, stored, and staged for pick-up in a timely manner. Additionally, these associates must ensure quality control and handle products carefully during the selection and packing process to minimize damage and uphold Heinen’s quality standards. Individuals are also expected to provide service that aligns with Heinen’s brand for customers they interact with daily.
Responsibilities:
Core Competencies:
Qualifications:
Heinen’s, Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local law.
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