Data Center Engineer (Ashburn) Job at CyLogic, Ashburn, VA

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  • CyLogic
  • Ashburn, VA

Job Description

CyLogic is looking for a sharp, reliable Data Center Engineer to help us power secure, high-performance infrastructure every day. If youre ready to roll up your sleeves and support the backbone of modern IT, we want you on our team.

Responsibilities/Duties:

  • Diagnose and solve routine problems and incidents enhancing first-level and or first contact resolution, or in conjunction with level 2 and level 3 teams.
  • Installation and support of hardware including but not limited to cabling, servers, rack power and racks.
  • Work with senior Data Center staff to create a knowledge base, troubleshooting scripts, and maintain known error documentation.
  • Responsible for the secure operation and maintenance of Cloud infrastructure
  • Monitor, analyze and troubleshoot LAN, WAN, communications and server performance
  • Maintain security of the NOC which includes but may not be limited to maintaining key and lock control for all racks and cabinets and escorting non-employees within secure facilities.
  • Respond to user requested submitted through internal ticketing systems.
  • Monitor and manage systems performance and capacity
  • Monitor and track security compliance
  • Track and Maintain IT inventory of all assets
  • Basic software and maintenance skills
  • Other duties as assigned.

Experience and Core Competencies:

  • Technical Certificate or AS degree in Information Systems-Technology related discipline or equivalent experience
  • Basic understanding of networks, servers and data center operations
  • Customer service and communication skills with the ability to develop good working relationships.
  • Ability to work in an organized fashion paying strict attention to detail
  • Ability to interpret system and event messages and alerts via monitoring tools, software applications and generated emails.
  • Excellent problem solving, analytic, and communication skills
  • Active CompTIA Security+, ITIL, BICSI Certification Preferred

Physical Requirements:

  • Lifting Up to 50 pounds
  • Frequent walking, standing, bending.

Job Tags

Part time, Work at office, Night shift,

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