TalentRise is pleased to partner with Good Neighbors Credit Union in finding their next COO. Local Buffalo, NY candidates will only be considered. No relocation assistance or sponsorship provided.
ABOUT THE COMPANY:
Good Neighbors Credit Union is a fast-growing, community-driven financial institution serving the Western New York region. Federally chartered in 1957 and insured by the NCUA, we combine modern digital banking with a personalized, local service model. We believe everyone deserves access to thoughtful, affordable financial solutions.
With over $96M in assets and 10,500 members, we’re known not only for our strong products but also our impact. From youth savings clubs and financial literacy workshops to business promotions and homebuyer seminars, our team works to lift our community up—one member at a time.
We are seeking an operationally minded Chief Operating Officer (COO) to join our executive team and lead with purpose. This role is ideal for a systems-thinker and people-leader who thrives in a collaborative, mission-first environment.
You will oversee branch operations, lending, collections, and key member services, ensuring every interaction aligns with our values and supports organizational growth. Your leadership will directly shape internal performance and external experience.
This is more than a back-office role, this is a seat at the table to co-architect the future of Good Neighbors.
Position Responsibilities:
Required Qualifications
Compensation & Benefits
Location: Buffalo/Depew, NY (On-site presence required)
Reports to: Chief Executive Officer
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