BroadPath is a company that thrives on fostering personal growth and professional excellence. We seek a qualified and passionate Call Center Supervisor. Our Call Center Supervisor will be results-driven, personable, and passionate about delivering exceptional customer experiences. The Supervisor will oversee their team of agents' day-to-day operations, including coaching, customer escalations, and training, and provide additional support to the team. Supervisors must maintain team performance and quality standards based on established metrics and benchmarks.
Responsibilities:At BroadPath, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!
Equal Employment Opportunity/Disability/Veterans
If you need accommodation due to a disability, please email us at HR@Broad-path.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process
BroadPath is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.
Compensation: BroadPath has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
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