Call Center Representative Job at Russell Tobin, Columbus, OH

eTdYUFNFMk5xeE41dDJQdStiZ1IydSswWEE9PQ==
  • Russell Tobin
  • Columbus, OH

Job Description

Job Description

Job title: Customer Support/Account Rep

Location: Columbus, OH

Duration: 6months

Pay rate: $19.16/hour

Work Schedule Overview:

Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks.

In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.

Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work—3 days in-office and 2 days from home—for greater flexibility and convenience.

Preference Criteria:

We prefer candidates with either a College Degree or Previous Contact Center Experience.

Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service.

Key Responsibilities:

Addressing incoming phone calls with a high degree of accuracy and efficiency.

Providing support on cash management products, online services, and general financial inquiries.

Contributing to a fast-paced, team-oriented environment.

Multi-tasking and adjusting quickly to changes in a busy financial service center.

Qualifications:

Preference for a College Degree or Previous Contact Center Experience.

Highly professional, career-driven, and committed to delivering world-class service.

Excellent communication skills and ability to work effectively in a team environment.

Strong aptitude for multitasking and adjusting to fast-paced environments.

Why Join Us:

Opportunity to work with a reputable financial institution.

Dynamic and collaborative work environment.

Competitive compensation package and opportunities for career advancement.

Be part of a team dedicated to delivering excellence in client service.

Job Tags

Work at office,

Similar Jobs

A-Nu Virtual Solutions, LLC

Online Customer Care Agent Job at A-Nu Virtual Solutions, LLC

 ...Role Overview As a Remote Client Support Specialist , you'll: Provide personalized assistance to remote job seekers, ensuring a seamless platform experience. Resolve user challenges with empathy and professionalism, enhancing their readiness for remote... 

Car Wash Enterprises

Sammamish - Customer Service Representative Job at Car Wash Enterprises

 ...is for you! The s tarting rate is $21 per hour. Must be 16 years or older to work at the car wash. We have two openings Monday...  ...cars, and clean standards. Minors, those who are 16 or 17 years old, will be required to complete a Parent School Authorization... 

Monster

Crane Operator - Multiple Shifts Job at Monster

 ...Position: This position reports directly to the Production Supervisor and plays a critical role as a subject matter expert in crane operations. The primary responsibility is the safe and efficient operation of all crane types within the plant. The ideal candidate will... 

Geronimo Hospitality Group

Design Manager Job at Geronimo Hospitality Group

OverviewJoin to apply for the Design Manager role at Geronimo Hospitality Group.At Hendricks Commercial Properties, we value people who value people. We believe in creating environments where communities thrive, and we encourage our team to embrace the freedom to do... 

Manhattan Youth

After-school Sport Coaches (Running, Track and Field, Cross Country) Job at Manhattan Youth

 ...including, basketball, soccer, softball, baseball/teeball, lacrosse, cross country running, track & field, volleyball, floor hockey, wrestling,...  ..., support, and accept all children; ~ Proficiency or coaching in some of Manhattan Youths program areas (sports, arts,...