Call Center Representative Job at Russell Tobin, Columbus, OH

eTdYUFNFMk5xeE41dDJQdStiZ1IydSswWEE9PQ==
  • Russell Tobin
  • Columbus, OH

Job Description

Job Description

Job title: Customer Support/Account Rep

Location: Columbus, OH

Duration: 6months

Pay rate: $19.16/hour

Work Schedule Overview:

Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks.

In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.

Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work—3 days in-office and 2 days from home—for greater flexibility and convenience.

Preference Criteria:

We prefer candidates with either a College Degree or Previous Contact Center Experience.

Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service.

Key Responsibilities:

Addressing incoming phone calls with a high degree of accuracy and efficiency.

Providing support on cash management products, online services, and general financial inquiries.

Contributing to a fast-paced, team-oriented environment.

Multi-tasking and adjusting quickly to changes in a busy financial service center.

Qualifications:

Preference for a College Degree or Previous Contact Center Experience.

Highly professional, career-driven, and committed to delivering world-class service.

Excellent communication skills and ability to work effectively in a team environment.

Strong aptitude for multitasking and adjusting to fast-paced environments.

Why Join Us:

Opportunity to work with a reputable financial institution.

Dynamic and collaborative work environment.

Competitive compensation package and opportunities for career advancement.

Be part of a team dedicated to delivering excellence in client service.

Job Tags

Work at office,

Similar Jobs

Fort Zumwalt R-II School District

Student Custodian - Part Time Job at Fort Zumwalt R-II School District

 ...established time and quality control guidelines. The employee must be currently enrolled in a Fort Zumwalt High School and be at least 17 years old with a school attendance rate of no less than 85%. REPORTS TO: Principal/Lead Custodian FLSA STATUS: Non-exempt JOB... 

The Ford Store San Leandro

Parts Delivery Driver Job at The Ford Store San Leandro

 ...Hourly Wage Negotiable. The Ford Store San Leandro is looking for a Parts Delivery Driver to join out growing Parts Department. We offer generous pay and benefits and weekends off. Qualifications Must be able to pass a background check Must have a good... 

King County Sheriff's Office

HVAC Engineer II Job at King County Sheriff's Office

King Countys Facilities Management Division (FMD) seeks an experienced Heating, Ventilation, and Air Conditioning (HVAC) Engineer to join our crew. The HVAC Engineer performs skilled day-to-day operation, inspections, maintenance, troubleshooting, and repair of facility... 

TNStumpff Enterprises

CDS Mail Carrier Job at TNStumpff Enterprises

 ...for stable, meaningful work with competitive pay and daytime hours? TNStumpff Enterprises, LLC the nations leader in Contract Delivery Service (CDS) for the United States Postal Service is now looking for applicants for a Contract Mail Carrier for a newly solicited... 

Jobot

Senior Mechanical Engineer (HVAC) Job at Jobot

 ...Job Description Job Description Top engineering firm looking for senior/leaders of mechanical engineering in Dallas, roles due to growth, above market salaries, hybrid schedules, high retention This Jobot Job is hosted by: Riley Duffy Are you a fit? Easy Apply...